How can we help?

Describe your trip — the dates, who's coming and the kind of holiday you want — and Swastiva drafts a real, day-by-day itinerary from a curated catalogue of Bali places. Anything bookable on it is a genuine listing from that catalogue; the connecting stops are suggestions you can swap for one.

Yes. Building an itinerary is completely free. You only pay when you choose to book the stays, tours or transport behind it.

Absolutely. Regenerate a whole day, remove a stop, or add one from our catalogue — tweak it until the trip fits how you want to travel.

Every bookable stop is a listing in our catalogue, grounded in real data rather than generated — if you can book it, it exists. The planner also drops in connecting stops like a lunch break or a viewpoint; those aren't bookings, and the editor only lets you replace them with something we actually list.

The stays, experiences and transport behind your itinerary are gathered onto one screen, so you review the whole trip together. You then pay each operator on their own secure payment page — we never see or store your card — and the confirmations and vouchers all come back to one place.

The one you pick in the header — US dollars until you change it. A stay is quoted and charged in that same currency, so the total you confirm is the amount on your statement. The 'from' prices you see while browsing are estimates converted at Bank Indonesia's reference rate; the exact figure is the one shown for your own dates.

Card, on the operator's own secure payment page — they take the payment directly, so your card details never pass through us. The page opens as part of checkout; you don't go hunting for it.

Once your payment goes through we email your booking confirmation and vouchers. You can also find them any time in your account.

Cancellation and change terms are set by each operator and shown on the listing before you book. If you need a hand, contact us and we'll help sort it out.

Sign in and open Bookings & payments in your account. Each booking has a voucher you can view or download.

You can explore and start planning freely. You'll sign in to generate and save an itinerary and to book — and any trip you planned beforehand is kept and linked to your new account.

Get in touch and we'll help you get back into your account.